Microsoft Teams brings together the full breadth and depth of Office 365, to provide a true chat-based hub for teamwork and give customers the opportunity to create a more open, fluid, and digital environment. Microsoft Teams is built on existing Microsoft technologies woven together by Office 365 Groups
- Implement, use, and manage Microsoft Teams
- Understand how Teams drives productivity and engagement by combining the functionality of Microsoft Groups, SharePoint, OneDrive, Outlook, and other services in one location
- Govern, explain, and use Teams in your organization
- Know the pitfalls to avoid that may create challenges in your usage of Teams
- Become familiar with the functionality and components of Teams via walkthroughs, including opportunities for automating business processes in Teams
Module 1: Introduction to Microsoft Teams
- How to Use and Access Teams
- Background: The Journey from Skype
- What Is Included When Creating a Team
- SharePoint and Teams
- Groups and Teams
- Exchange/Outlook and Teams
- OneDrive for Business and Teams
Module 2: Working in Teams
- Teams
- Channels
- Tabs
- Connectors
- Search
- Quick Commands and the Command Bar
- Tips
Module 3: Communicating in Teams
- Conversations
- Chat
- Voice Calls
- Video Calls
- Choosing the Right Form of Communication
Module 4: Meetings in Teams
- Private Meetings
- Channel Meetings
- Joining a Meeting by Audio Conference
- Meeting Agenda
- Meet Now Meetings
- Meeting Controls for Participants
- Meeting Controls for Organizers
Chapter 5: User Adoption in Teams
- When to Use What for Collaboration
- Real-World Use Cases
- Pilots
- User Adoption Tips
- Training
- Ongoing Monitoring and Improvement
Chapter 6: Governance
- Creating Your Own Plan
- Organizational Structure for Teams and Channels
- Process for Creating and Managing Teams
- Roles and Responsibilities
- Feature Review
Chapter 7: Automating Business Processes in Teams
- What Are Bots?
- Using Microsoft Flow with Teams
Chapter 8: Known Challenges and the Future
- Issues with Working in Teams
- Issues with Communicating in Teams
- Issues with Meeting in Teams
- Issues with Governing Teams
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