Mastering Microsoft Team

Microsoft Teams brings together the full breadth and depth of Office 365, to provide a true chat-based hub for teamwork and give customers the opportunity to create a more open, fluid, and digital environment. Microsoft Teams is built on existing Microsoft technologies woven together by Office 365 Groups

This course is for anyone who wants to learn Microsoft Teams. To get the most out of the course, a basic understanding of Office 365 and a subscription, including a Microsoft Teams license, is useful.

  • Implement, use, and manage Microsoft Teams
  • Understand how Teams drives productivity and engagement by combining the functionality of Microsoft Groups, SharePoint, OneDrive, Outlook, and other services in one location
  • Govern, explain, and use Teams in your organization
  • Know the pitfalls to avoid that may create challenges in your usage of Teams
  • Become familiar with the functionality and components of Teams via walkthroughs, including opportunities for automating business processes in Teams 

Module 1: Introduction to Microsoft Teams

  • How to Use and Access Teams
  • Background: The Journey from Skype
  • What Is Included When Creating a Team
  • SharePoint and Teams
  • Groups and Teams
  • Exchange/Outlook and Teams
  • OneDrive for Business and Teams

Module 2: Working in Teams

  • Teams
  • Channels
  • Tabs
  • Connectors
  • Search
  • Quick Commands and the Command Bar
  • Tips

Module 3: Communicating in Teams

  • Conversations
  • Chat
  • Voice Calls
  • Video Calls
  • Choosing the Right Form of Communication

Module 4:  Meetings in Teams

  • Private Meetings
  • Channel Meetings
  • Joining a Meeting by Audio Conference
  • Meeting Agenda
  • Meet Now Meetings
  • Meeting Controls for Participants
  • Meeting Controls for Organizers

Chapter 5: User Adoption in Teams

  • When to Use What for Collaboration
  • Real-World Use Cases
  • Pilots
  • User Adoption Tips
  • Training
  • Ongoing Monitoring and Improvement

Chapter 6: Governance

  • Creating Your Own Plan
  • Organizational Structure for Teams and Channels
  • Process for Creating and Managing Teams
  • Roles and Responsibilities
  • Feature Review

Chapter 7: Automating Business Processes in Teams

  • What Are Bots?
  • Using Microsoft Flow with Teams

Chapter 8: Known Challenges and the Future

  • Issues with Working in Teams
  • Issues with Communicating in Teams
  • Issues with Meeting in Teams
  • Issues with Governing Teams

Thời lượng: 1 Ngày

Giảng Viên: Microsoft Certified Trainer

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Mastering Microsoft Team