Outlook 2019: Advanced Skills

This course is intended for people who have a basic understanding of Microsoft® Outlook® and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.

To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Additionally, it will benefit you to have basic Outlook skills. You can obtain these skills and knowledge by taking the following Logical Operations course:

• Microsoft® Office Outlook® 2019: Basic skills

In this course, you will use Outlook’s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook archives and data file settings.

You will:

• Insert objects in messages, and modify properties and global options.
• Organize, search, and manage messages.
• Protect your mailbox and manage its size.
• Use rules and Quick Steps to automate message management.
• Work with advanced calendar settings.
• Import and forward contacts.
• Manage activities by assigning tasks to others.
• Delegate access to and share Outlook items with others.
• Archive and back up Outlook items using data files.

Lesson 1: Modifying Message Properties and Customizing Outlook

• Topic A: Insert Advanced Characters and Objects
• Topic B: Modify Message Properties
• Topic C: Add Email Accounts to Outlook
• Topic D: Customize Outlook Options

Lesson 2: Organizing, Searching, and Managing Messages

• Topic A: Group and Sort Messages
• Topic B: Filter and Manage Messages
• Topic C: Search Outlook Items

Lesson 3: Managing Your Mailbox

• Topic A: Manage Junk Email Options
• Topic B: Manage Your Mailbox Size

Lesson 4: Automating Message Management

• Topic A: Use Automatic Replies
• Topic B: Use Rules to Organize Messages
• Topic C: Create and Use Quick Steps

Lesson 5: Working with Calendar Settings

• Topic A: Set Advanced Calendar Options
• Topic B: Create and Manage Additional Calendars
• Topic C: Manage Meeting Responses

Lesson 6: Managing Contacts

• Topic A: Import and Export Contacts
• Topic B: Use Electronic Business Cards
• Topic C: Forward Contacts

Lesson 7: Managing Activities by Using Tasks

• Topic A: Assign and Manage Tasks

Lesson 8: Sharing Outlook Items

• Topic A: Delegate Access to Outlook Folders
• Topic B: Share Your Calendar
• Topic C: Share Your Contacts

Lesson 9: Managing Outlook Data Files

• Topic A: Use Archiving to Manage Mailbox Size
• Topic B: Work with Outlook Data Files