Outlook 2019: Basic Skills

This course is intended for people who have a basic understanding of Microsoft® Windows® and need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.

To ensure your success, you will need to have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, and manage files and folders. You can obtain this level of skills and knowledge by taking the following Logical Operations course:

• Using Microsoft® Windows® 10

In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customize message response options; and organize your mail.

You will:

• Navigate Outlook to read and respond to email.
• Use the Address Book and format and spell check new messages.
• Attach files and insert illustrations to messages.
• Customize read and response options.
• Use flags, categories, and folders to organize messages.
• Create and work with Contacts.
• Create appointments and schedule meetings in Calendar.
• Create and work with Tasks and Notes.

Lesson 1: Getting Started with Outlook 2019

• Topic A: Navigate the Outlook Interface
• Topic B: Work with Messages
• Topic C: Access Outlook Help

Lesson 2: Formatting Messages

• Topic A: Add Message Recipients
• Topic B: Check Spelling and Grammar
• Topic C: Format Message Content

Lesson 3: Working with Attachments and Illustrations

• Topic A: Attach Files and Items
• Topic B: Add Illustrations to Messages
• Topic C: Manage Automatic Message Content

Lesson 4: Customizing Message Options

• Topic A: Customize Reading Options
• Topic B: Track Messages
• Topic C: Recall and Resend Messages

Lesson 5: Organizing Messages

• Topic A: Mark Messages
• Topic B: Organize Messages Using Folders

Lesson 6: Managing Your Contacts

• Topic A: Create and Edit Contacts
• Topic B: View and Print Contacts

Lesson 7: Working with the Calendar

• Topic A: View the Calendar
• Topic B: Create Appointments
• Topic C: Schedule Meetings
• Topic D: Print the Calendar

Lesson 8: Working with Tasks and Notes

• Topic A: Create Tasks
• Topic B: Create Notes