Information Technology Management – Basic Skills

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This course teaches that the major role of IT is to provide enterprises with strategic advantage by facilitating problem solving, increasing productivity and quality, improving customer service, enhancing communication and collaboration, and enabling business process restructuring.

By taking a practical, managerial-oriented approach, the course demonstrates how IT is a critical success factor in enterprise operations and critical to their survival. Designed for all business majors, this course covers the basic tools and technologies, as well as emphasizing innovative uses of technology. Integrated throughout is how IT, including the use of social computing, mobile computing, the Web, intranets, etc, changes how business is done in almost all enterprises.

Part I Understanding Information Systems that Support Organizational Performance

Information Systems in the 2010s
IT Infrastructure and Support Systems

Part II Data and Network Infrastructure

Data, Text, and Document Management
Network Management and Mobility
IT Security, Crime, Compliance, and Continuity

Part III Web, Wireless, and Social Media Strategies

E-Business and E-Commerce
Mobile Computing and Commerce
Web 2.0 and Social Media

Part IV Operational and Enterprise Systems and Processes

E-Business and E-Commerce
Mobile Computing and Commerce
Web 2.0 and Social Media
Operational Planning and Control Systems
Enterprise Information Systems
Business Intelligence and Decision Support

Part V Managing IT, Business Processes, and Social/Ecology Responsibility

IT Strategic Planning
Business Process Management and Systems Development
Global Ecology, Ethics, and Social Responsibility

Thời lượng: 2 Ngày

CÁC KHÓA HỌC LIÊN QUAN

Information Technology Management – Basic Skills

Information Technology Management - Advanced Skills

Information Technology Project Management

Applied Software Project Management

English

Information Technology Management – Basic Skills

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